Clients

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Certifications

• Currently pursuing ZCE and SCJD certifications
• August 2003 - Awarded Prosoft Training's "Master CIW Designer"

Work History

SSB BART Group

• Dates: October 2007 - present
• Title: Senior Accessibility Consultant
• Duties:
  • Manage the delivery of SSB assessment projects utilizing SSB's standard Assessment Methodology for delivery. This includes tasks relating to:
    • Groundwork Activities
      • Creating use cases for IT Systems
      • Creating a test set for IT Systems
      • Managing customer review and approval of groundwork test set
    • Testing
      • Performing manual, assistive technology, or automated tests
      • Inputting the results from testing into the SSB reporting system
    • Reporting
      • Analysis of test results
      • Creation of specific recommendations for the customer
      • Outlining and writing findings sections of audits and assessments
      • Creation and delivery of findings presentation
    • Documentation
      • Preparation of Accessibility Statements for sites
      • Preparation of VPATs for products

User-Centered Design, Inc.

• Dates: April 2004 - October 2007
• Title: Director of Web Development
• Duties:
  • Responsible for managing the development of Web sites, intranets, and extranets for an array of clients that includes National Cancer Institute, Aerospace Medical Association, Sprint Nextel, Food & Drug Administration and dozens more.
  • Deliver training and workshops relating to accessibility and website/ web application production.
  • Perform accessibility review for clients.
  • Contribute to "expert reviews" and in-lab usability studies of client sites.
  • Manage personnel and subcontractors working on our projects.
  • Developed 7-tiered Accessibility Review & Remediation Process

NASA Federal Credit Union

• Dates: April 2003 - April 2004
• Title: E-Commerce Manager
• Duties:
  • Manage E-Commerce efforts of credit union with over $650,000,000 in assets, including assuring quality of public website, home banking system, and management of third-party solutions.
  • Manage online marketing efforts and introduction of new products on the web.
  • Developed extranet site for Credit Union Ambassadors to allow member company's human resource personnel to assist in marketing directly to their fellow employees. This site awarded a CUES Diamond Award For E-Marketing
  • Served on the Procedures Committee, Technology Access Group, and Member Advocacy Group
  • Designed & performed small-scale usability studies on the site.

Independent Contractor

• Dates: November 2001 - Present
• Title: Website Designer and Developer
• Duties: Perform production and programming for an array of clients both large and small, often on a sub-contract basis for other web development companies.

Previous Work History

Previous work history (unrelated to Web Development) is available upon request, to demonstrate my experience in personnel and project management.

Education

BA in Philosophy with Psychology minor, University of Maryland

Technical Training

• Attended Zend PHP 5-day Bootcamp, April, 2006.
• Attended Nielsen Norman Group's "Usability Week"
• Attended various software and language-specific training in such topics as Information Architecture, Photoshop, and Javascript

Affiliations

• Usability Professionals' Association (UPA)
  • DC Metro Chapter
• Society for Technical Communication (STC)
  • AccessAbility SIG
  • Usability SIG
• International Webmasters Association (IWA)
• Internet Society (ISOC)
  • Greater Washington Chapter

Technical Skills

Advanced

• Graphics/Web Authoring:
  • Adobe Photoshop
  • Macromedia Dreamweaver
  • Macromedia Homesite 5
  • Adobe GoLive
  • Macromedia Fireworks
• Languages:
  • PHP
  • SQL
  • HTML/ XHTML
  • CSS
• Operating Systems:
  • Windows
• Misc/Office:
  • Microsoft Office
  • Corel Office

Intermediate

• Languages:
  • XML
  • SMIL
• Misc./Office:
  • Adobe Acrobat
  • Goldmine
  • Implement basic networking components, protocols, and servers

Functional

• Graphics/Web Authoring:
  • Adobe Illustrator
  • Macromedia Flash
  • Adobe Flex 2
• Languages:
  • ECMAScript/ JavaScript
  • ASP
  • Java
• Operating Systems:
  • Mac OS
  • Linux
• Misc:
  • Windows Server 2003
  • Apache Server
  • SQL Server
  • XML Pro
  • Filemaker Pro

References

Personal and professional references are available on request.